一、错误代码：96、D5+
钱客通常见问题汇总
96 解决方案：开机输入 00、密码 123456；进行 POS 参数更新。
D5+：卡包未绑定信用卡。
二、错误代码 57；
解决方案 1：钱客通查看商户是否审核通过；是否有驳回；
解决方案 2：交易是否使用借记卡日结消费；借记卡未开通 D0 商户，不支持日结消费。
三、提交商户为什么一直显示审核中？
解决方案：查询是否绑定终端；未绑定终端无法审核。
四、魔方 POS 序列号输入不正确： 解决方案：H9SN 号段：9118.......
MP70SN 号段：9318.....
五、钱客通起提标准是多少？
答：钱客通起提金额为 100 元，提现秒到不加收手续费。日结消费起始金额：100 元起。
六、为什么没有秒到额度？
一张：3 万元/天； 两张：30 万元/天； 三张：50 万元/天；
四张：100 万元每天；
七、磁条卡交易超过一万如何提现？
解决方案：磁条卡单笔交易 1 万以内，不用认证；超过一万元交易，认证即可秒到；芯片卡不需要认证。
认证方式：钱客通—首页—当日合计—消费认证
八、钱客通没有生活圈？
解决方案：商户审批后，我的卡包/卡包：绑定信用卡提升秒到额度，退出账号再登录即可。已注册用户生活圈消失：重置登录密码。
九、消费与日结消费的区别？
消费：到账钱客通；钱客通 100 元起提，提现秒到不加收；钱客通当日未提现， 自动 T+1 到账；转自动 T+1 到账后钱客通不显示余额。T+1 到账时间为中午 12 点之前。
日结消费：直接到账银行卡。
十：秒到时间段是？ 答：07：00-22:00
十一：钱客通注册忘记商户号怎么办？
解决方案：退出应用，再重新打开钱客通 APP，一般会有记忆功能；如还未显示， 提供手机号、注册人名字给客服查询。钱客通账号为 15 位数商户号。
十二、借记卡如何开通秒到？
解决方案：借记卡可以申请开通秒到，开通前代理商要排查风险，确保商户真实交易场景；借记卡开通秒到后加收万分之二手续费、信用卡同时加收。
十三、是否支持自备机入网？ 答：支持
十四、商户无信用卡，能否开通秒到功能？
解决方案：可以，商户及代理商签署《风险承诺函》，商户手持拍照即可开通 10 万/天秒到额度。
十五、钱客通入网流程复杂，如何快速、成功入网？ 解决方案：按照以下步骤，一次通过：
1、点击注册：（注意记录商户号）
2、登录 APP：
3、添加结算卡/绑卡：
4、完善资料：
租赁合同：上传手持身份证门头照：上传手持身份证 场地照：上传手持银行卡
5、申领终端：
6、等待畅捷审核：（3-5 分钟）
7、审核完毕；卡包绑定信用卡：
8、开机更新参数：账号 00，密码 123456：
9、刷卡交易（贷记卡，选择消费）。
十六、挥卡交易/云闪付双免 1000 元以内都是按照 0.38扣除手续费吗？
答：大部分行业均支持云闪付双免，不支持行业有：房产、汽车、批发、金融、珠宝、其他 9498；不支持 MCC 按照刷卡交易计算手续费。
十七：一个身份证可以注册几个商户？ 答：1 个。
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